about us press room sponsor donate gifts help site map search
Programs Get Involved Education Production Services
GreenTreks Network, Inc.



      Help


If you have any questions or problems with watching videos on our website, please look through our help section. If you still have problems, you can email us at techsupport@greentreks.org.

Real Player Instructions
Helpful Downloads
Frequently Asked Questions

Video on the web is easy
Forget about videocassettes and VCRs! At GreenTreks.org, you can watch over one hundred videos about environmental topics right on your computer screen, while you are connected to the Internet.

When you select a video listed on our website and click the "Play Video" button on the screen. After only a brief wait, the video starts to play on your computer. You just sit back and enjoy it. Just like other web files that you view in your browser program, the video files that you download will not stay permanently on your computer. You do not have to worry about cluttering up your hard disk.

Video on the web is faster than ever
You may have heard about, or even experienced, frustrating delays when downloading video files at other websites. Relax! GreenTreks.org uses an exciting technology, called streaming media, which significantly reduces annoying time delays. With streaming media, you can start watching the video on your monitor after only a short wait, while the video file is still downloading.


      Real Player Instructions

Real Player:

To watch most of the videos on GreenTreks.org, you will need the Free Real Player, a free software program that works with your browser to play video files on your computer. The following steps explain how to obtain the current version of the Real Player and everything else you need to know to enjoy the videos on GreenTreks.org.

Step One: Download the FREE Real Player.
Go to www.real.com and download the latest player to your computer.

Step Two:
Install the Real Player
Go to where you downloaded the file to to install it onto your computer.

Step Three:
Select a Video
Click on the video that you want to watch. It should begin automatically.

Problems installing or watching videos with Real Player?
Visit the Real Player Help section on Real's website.


      Helpful Downloads

• Media Players
Real Player
Windows Media Player
QuickTime

• Other Players
Flash Player
Shockwave Player
• Other Helpful Downloads
Adobe Acrobat
Microsoft PowerPoint Viewer
SVG Viewer

• Browsers:
Internet Explorer
Netscape


Still have questions or problems? Email us at techsupport@greentreks.org.




| Home |  | Contact Us |   | Employment Opportunities |   | Help |   |Site map |

Copyright © 2006, GreenTreks Network, Inc.